Working With A Creative Agency

The following overview will help you become familiar with creative process and give you an understanding of your role in ensuring the success of your projects when working with your creative agency.

S t e p  1 – Assign A Project Manager

Assign one company staff member as the decision maker and contact person for working with your creative agency. This person should be prepared to be available when needed, be ready to make decisions in a timely manner and be responsible for getting the necessary approvals
from within your company.

S t e p  2 – Your Creative Brief

It is important to establish clear direction at the onset of a project. This ensures that everyone has a common understanding of what is to be accomplished.

The best way to do this is to work with your creative agency’s Account Executive (AE) to establish clear objectives and expectations on the outcome of your project. The AE should ask you a series of questions in order to create a design brief for the project. A design brief is important in defining project goals and objectives, identifying audiences and key messages, establishing a budget, setting a completion date, and identifying the desired outcome and how it will be measured. This should be given to the creative team and used as a reference throughout the design process.

Working closely and clearly communicating with your AE is the best way to ensure your project’s success. You must articulate your project objectives, establish processes and ensure that the creative agency has access to what it needs from you to complete the project on time and within budget.

S t e p  3 – Initial Research

An agency’s job is to create strategic communications that will establish a distinct position for your company, your products and services. In order to do this effectively, they should work to understand your business and objectives. Their initial research should include a review of your competitor’s and company’s current communications, marketing messages and activities.

Continue reading