Market Research: The Backbone Of Your Strategic Marketing Plan

The success of your strategic marketing plan is as good as the information that it is based on. Conducting research will give you valuable insight to help shape your marketing strategy, plan and support your branding efforts.

In today’s very competitive, global marketplace, your marketing strategy must be backed by sound research to insure a consistent and effective approach to offering your products and services. It is essential to know who your customers are and how to position your company effectively against your competition.

You need to conduct research to learn what the market’s perception is of your company or organization. The outcome of your research will help you align your image and identity with proactive actions geared to successfully shape your marketing and prevent costly missteps. Your research is the backbone of your marketing plan.

Market research includes secondary and primary research. No matter the size of your budget, Continue reading

The Internet’s Impact on Your Marketing

To succeed in today’s fast-paced business environment, you need to aggressively transform your marketing, communications and advertising plan. You need to focus taking risks with new directions on the Internet.

If you leverage and refresh your existing strategies, the possibilities are endless to gain competitive advantage. You should incorporate new media and techniques on the Web. To be successful, your online promotional plan must be closely woven with all your marketing activities.

With great strategy, planning and focus, you will achieve the reach you want with your marketing and advertising budget. The greatest challenge is choosing the strategies that are right for your business and to integrate them with your marketing and advertising initiatives.

It’s important to think strategically about your marketing choices in order to maximize the success of your program and to select the right tactics.

What are your goals? Enhance brand awareness, improve online visibility, boost traffic to your Website, increase online sales or boost offline sales? If your main goal is to build brand awareness on the Web, focus on activities that encourage public discussion about your company, such as thought leadership activities (white papers, articles, case studies, and best practices research), public relations and social networking activities. If your key objective is to drive online sales leads, then do more direct-response activities such as e-mail marketing and paid search advertising.

The Internet has changed the dynamics of the business world. Customers are going to the Internet to start their purchasing process. In order to stay competitive, businesses need to embrace and use inbound marketing techniques to get found online.

Who are your target customers? You need to find out where your audience hangs out on the Internet. Then use those social media platforms to publish your information and collaborate with your customers on Twitter, Facebook, Google+, LinkedIn and others.

Using only traditional outbound marketing techniques such as trade shows and print advertising is less effective nowadays, because people are better at blocking out interruption-based or pushed messages. The Internet presents quick and easy ways for customers to learn and shop to pull information when and where they want it. Instead of flying across the country, a prospect needs only to go to the Internet and research products and services.

Another important consideration for your marketing strategy is whether your company is in the business-to-business or business-to-consumer niche. What type of industry are you in? How is your market structured? All of these will affect your approach to marketing. It’s important to tailor your tactics and approach to your business environment and where your customers can be found on the Internet.

The structure of your market and industry will influence your selection of tactics. If your market is saturated, pursue innovative approaches to stand out from your competition, such as a thought-provoking video. Your video must have a news hook.

If you are in an emerging field, invest resources into educating the public through articles and white papers online.

If your product or service is very complex or difficult to understand, use tactics that enable you to conduct discussions with your audience through forums, chats, blogs and social media platforms such as FaceBook, LinkedIn and Twitter.

Center of Your Marketing Strategy: Your Website

Your marketing plan and its investment must be focused on realistic goals and mechanisms for achieving them. Your Website belongs at the center of your marketing strategy to connect with customers, an activity that’s the core of every marketing effort. It’s generally the first place where customers and prospects go for information on your company.

Launching or redesigning your Website can be a real challenge. Audiences quickly tire of duplicate information and photographs. Design it well. Illustrate profusely. Write less. Test it on a variety of platforms. Maintain it. Keep content current.

There are many other things to consider. Where will the site be hosted? Are there any technology limitations that need to be considered? How many pages? What types of content, text, charts, photography and animation? Do you need any forms? Contact, request information or request a quote? If there are forms, do they need to by dynamic or will e-mail forms work? Does your site need to interact with an ordering or fulfillment system or automatically do something when the form is filled out, or does it just send an e-mail notification? Who will update the site in the future? Do you want to easily update your site without being a program? Does the site need a content management system? Who will write the copy? Will you use in-house, stock photography or need new photography?

Think of your Website as an investment in brand marketing, creating awareness and connections with your most important audiences. If you develop a plan; know your strategy; create good content; lay out your site’s architecture (organization) with your audience in mind and have simple, obvious and intuitive navigation (titles, buttons, aids); you will get a return on your investment.

Having a great site is only half the equation. You must also drive traffic to your site. Optimize your site to boost your traffic. Are you using the right key words? Concentrate on getting motivated prospects and valuable customers to visit your Website. A few simple differentiations in your messages can increase your clicks and conversions.

Once you have a powerful Website, you must keep your site content fresh and up-to-date. It can get old very fast. You must regularly put fresh content on your site. Take down old products and services, keep press releases current and provide fresh and relevant information.

The key to developing a winning Website is to clearly identify your goals and know what you want to accomplish.